Email Services Dashboard for Accounts

Modified on Thu, 18 Jun at 5:24 AM

New: Email Services Dashboard for Accounts

We've launched a new Email Services dashboard in the account UI — giving you full visibility into your domain's sending health and account performance in one place.

What's new:

  • Domain health states — your domain is automatically evaluated and assigned one of six states: Healthy, At Risk, Critical, New, Recovering, or Shared Domain. No manual monitoring required.

  • Key sending metrics — track Delivery Rate, Bounce Rate, Spam Complaint Rate, and Open Rate with clear target thresholds.

  • Domain health history — a timeline showing every upgrade and downgrade event, with details on what triggered each change.

  • Account performance — see all accounts on your shared domain grouped by health status (Healthy / At Risk / Critical). Search by name, click through to any account's individual metrics, and scroll through large account lists seamlessly.

Who this applies to: Accounts created on or after April 27, 2026. Existing accounts are unaffected — a migration plan is coming by end of Q2 2026.

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